1. Introduction
Welcome to Insurance Exam Preparation ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application designed for IC38 (Life, Health, and General Insurance) exam preparation based on the latest IRDAI syllabus.
2. IMPORTANT DISCLAIMER (Non-Government Affiliation)
Insurance Exam Preparation is an independent educational platform. This app DOES NOT represent any government entity.
- We are NOT affiliated with, endorsed by, or connected to the Insurance Regulatory and Development Authority of India (IRDAI) or any other government body.
- Source of Information: All study materials and mock tests are based on publicly available information and the official syllabus provided by IRDAI (Official website: https://irdai.gov.in/).
3. Information We Collect
Based on your use of the app and our Data Safety declaration, we collect the following types of information:
A. Personal Information (Provided by You):
- Name & Email Address: Collected during account creation (via Firebase Authentication or OAuth) for account management and identification.
- Account Credentials: Usernames and passwords used for secure login.
B. Automated Data Collection (via Third-Party SDKs):
We use third-party services like Firebase and Google AdMob to improve app stability, security, and provide personalized content. These tools collect:
- Crash Logs & Diagnostics: Information about app crashes and performance to help us fix bugs (via Firebase Crashlytics).
- Device Identifiers: Unique IDs related to your mobile device for analytics, security purposes, and displaying advertisements (via Google AdMob).
4. How We Use Your Data
We use the collected data for the following purposes:
- App Functionality: To provide mock tests and track your progress.
- Account Management: To manage your profile and secure your data.
- Analytics & Performance: To monitor app health and improve the user experience.
- Advertising: To display relevant and personalized advertisements via Google AdMob.
- Security: For fraud prevention and compliance with Play Store policies.
5. Data Sharing and Third Parties
We do not sell your personal information. We only share data with secure service providers as necessary to provide the app's core services:
- Google Firebase: For Authentication, Crashlytics, and secure database management.
- Google AdMob: For displaying advertisements within the app.
All data is encrypted in transit to ensure maximum security.
6. Data Retention and Deletion
We retain your personal information as long as your account is active.
- User Control: You have the right to request the deletion of your account and associated data at any time.
- How to Delete: You can request deletion directly within the app by navigating to Profile > Delete Account, or visit our dedicated deletion request page: Account Deletion Form.
- Processing Time: Requests sent via email to help.fixeveryday@gmail.com will be permanently processed within 7 days.
7. Children's Privacy
Our app is designed for individuals preparing for professional insurance exams and is not intended for children under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.